VoIPMe

Terms of Service

Last updated · August 13, 2026

Effective: August 12, 2026 · Last updated: August 13, 2026

These terms govern your use of the VoIPMe mobile application, your account, and our push relay (collectively, the Service), operated by Pabsoft. By creating an account or using the Service you agree to these terms.

What the Service is

VoIPMe is a softphone — it makes and receives calls through a SIP account you provide (from any SIP provider or PBX), not a phone service of our own. We do not sell phone service, provision numbers, or carry your calls; your calls travel directly between your device and your provider. Some features (for example encrypted TLS signalling and HD audio) are available only on paid plans.

Your account

The Service requires an account. You sign in with Apple or Google, and you are responsible for keeping access to that sign-in secure and for activity under your account. You must be at least 13 (16 in the EU/EEA) and legally able to enter these terms. You may delete your account at any time from Settings → Privacy → Delete account; we may suspend or terminate accounts that violate these terms.

Plans, purchases and billing

VoIPMe offers a free plan (supported by advertising) and a paid subscription that removes ads and unlocks features such as encrypted TLS signalling and HD audio. Subscriptions are sold through the Apple App Store, Google Play, or PayPal and are charged by that store or processor — not directly by us. We never see your card number.

  • Subscriptions renew automatically until cancelled. Manage or cancel a store subscription in your Apple or Google account settings; cancellation takes effect at the end of the current billing period.
  • Refunds for store purchases are handled under the Apple App Store or Google Play policies.
  • Calling charges. VoIPMe does not bill for calls. Your call charges come from your own SIP provider, under your agreement with them.
  • Prices and plan features may change; we will give notice in the app before a change affects a subscription you already hold.

Advertising

The free plan shows non-personalised ads served by Google AdMob; we do not track you across apps. Where the law requires it you will be asked to consent to ad-data processing, and you can decline and still use the app. Paid plans show no ads. See our Privacy Policy for how ad data is handled.

Emergency calling

The Service does not provide reliable access to emergency services (911, 112, 999, etc.) and is not a replacement for your mobile carrier or landline. Do not rely on it for emergencies, and always keep a working alternative.

Acceptable use

You agree not to use the Service to:

  • Send unsolicited bulk or automated calls or messages.
  • Spoof caller ID in violation of applicable law (e.g. TRACED Act).
  • Harass, threaten, defraud, or harm others.
  • Violate telecommunications, export, or sanctions laws.
  • Probe, scan, overload, or attempt to disrupt the Service or relay.
  • Resell the Service or share one account across many users.

You are responsible for lawful use of the numbers you place or receive calls from and for compliance in your jurisdiction. We may suspend a line for suspected fraud or abuse.

Service availability

We do not guarantee uninterrupted uptime, message delivery, or call connectivity, and features may change or be removed. We aim to give notice of material changes but may act immediately where needed to protect users or the Service.

No warranty

The Service is provided "as is" without warranties of any kind, express or implied. We disclaim all warranties of merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.

Limitation of liability

To the maximum extent permitted by law, Pabsoft is not liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or business arising out of your use of the Service.

Governing law

These terms are governed by the laws applicable to Pabsoft's principal place of business, without regard to conflict-of-laws rules. Any dispute arising from the Service shall be brought in the competent courts of that jurisdiction.

Changes

We may update these terms from time to time. Material changes will be announced in the app and on this page; the effective date above will be updated. Continued use of the Service after a change constitutes acceptance.

Contact

Questions? Email hello@voipme.online.